Boost Direct Bookings and Maximize Your Hotel’s Revenue

Reduce reliance on OTAs and take control of your hotel’s sales, marketing, and distribution

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Powering the world’s best hotels. From independents to enterprises.

Increase
Direct Bookings

Drive more guests directly to your website to reduce acquisition costs and maximize revenue from every stay. With AI-optimized marketing, personalized booking journeys, and real-time upsells, your direct channel becomes your most powerful source of profit.

Improve Your
Profit Margins

Use AI to engage guests instantly across omni-channel touchpoints, resolving questions, managing reviews, and protecting your reputation in real time. Free up your staff to focus on the in-person experience while AI handles the rest.

Reduce Operational
Complexity & Cost

Replace outdated tools with simplified, AI-powered technology that streamlines your workflows and reduces overhead. Let your team of 1 operate with the power and speed of 10, saving hours daily while improving guest experience.

Are you losing revenue to other channels?

Online travel agencies are spending Billions in marketing forcing hotels to increase their dependence on them, costing up to 25% in commissions and losing control over guest relationships. Central Reservation Systems (CRSs), outdated tools, manual data and fragmented processes further complicate your ability to compete and stay profitable, and hold you back from your full hotel potential.

Losing up to 25% in commissions
Limited access to and control over customer data
No control over brand visibility or website traffic
No control over brand visibility or website traffic
Managing 10+ systems
Managing 10+ systems, driving up costs
Inefficient, error-prone manual tasks
Inefficient, error-prone manual tasks
negative experience
And much more... But it doesn't have to be this way!

We Understand the Challenges Hotels Face… Because We Have Been There!

If you’ve struggled with relying on third parties, managing outdated systems, or losing control of guest relationships, you’re not alone. Our co-founder Blaire, with executive experience at some of the world’s largest hotel brands, understands firsthand the frustration of watching profits slip away to third parties while juggling disconnected systems.That’s why we built Traversing.ai—a platform designed to help hotels increase direct bookings, streamline sales, marketing, and distribution, and regain control of their revenue. Today, we support over 700 hotels, including Hilton, Island Outpost, and many others.

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Meet Traversing.ai: Your Trusted Partner in Hotel Growth and Profitability

Traversing.ai delivers a focused suite of AI-powered solutions designed to solve the real challenges hotels face today. Whether you're overwhelmed by guest communications, struggling to drive direct bookings, or looking to optimize your distribution, our AI-Powered Contact Center, Conversational Distribution Engine, and Direct Booking Solution are built to help you increase revenue, serve guests better, and reduce costs.

AI-Powered Contact Center

Deliver human-level guest experiences at AI speed and scale. The AI-Powered Contact Center transforms your guest interactions across every channel, handling reservations, payments, upsells, and support with 24/7 AI precision.

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  • Omnichannel engagement (voice, chat, SMS, email)
  • PCI-compliant AI voice payment processing (including BNPL)
  • Full AI voice reservations and upsells
  • Outbound marketing functionality to improve conversion
  • Upsell capabilities 

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Conversational Distribution Engine

Unlock hidden room inventory. Drive higher-value bookings. Conversational Distribution Engine makes multi-room and small group bookings effortless—eliminating manual complexity and unlocking powerful new revenue streams.

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  • Broader OTA and vacation rental marketplace distribution
  • Intelligent mapping of connecting rooms across PMS/CRS Seamless upsell of multi-room configurations
  • AI-driven guest communication pre-arrival and post booking
  • Dynamic room packaging and upsell pre-booking

Direct Booking Solution

Expand your reach. Maximize direct revenue. Stay in control. The Direct Booking Solution connects your hotel to the widest range of demand channels while optimizing for visibility, conversion, and profitability with AI-driven precision.

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  • AI-managed Google Hotel Ads and SEO/SEM campaigns
  • Unique ability to seamlessly upsell connected room configurations
  • AI-driven guest communication 
  • Pre-arrival and post-booking dynamic room packaging and upsell pre-booking
  • Real-time inventory, rates, and content management

Stop Losing Revenue. Start Owning the Guest Relationship

Legacy CRSs and third-party platforms are costing you more than just commission—they’re costing you connection, the key to client satisfaction in hospitality. For years, guests have been telling hotels what they want and what their needs are, through calls, chats, reviews, and emails, but those signals have gone unheard. Traversing.ai fixes the broken conversation. With modern, AI-powered solutions, you can finally listen, respond, and convert in real time, across every channel. Increase direct bookings, reduce expensive fees, and build lasting guest relationships that drive profit. Simplify your marketing, sales, and distribution, so you can grow faster, serve smarter, and take back control of your hotel’s future.

Talk to us and get the best tailored recommendation
Reach out to discuss your hotel needs. We’ll recommend a solution fully aligned with your goals, ensuring we’re working toward your success as if it were our own.
Launch Your Implementation
Getting started is fast and easy. We will guide you through a seamless, phased rollout, with some solutions going live in as little as 3 days. No disruption and no steep learning curve, just expert support at every step.
See Results
With our solutions, see your contact center conversations convert into revenue, get more high intent traffic to your property, and capture more guests efficiently and profitably. Together, we can help you reduce costs, grow bookings and deliver better guest experiences.

Why Choose Traversing.ai?

We treat your goals as if they were our own. Traversing.ai, and you won’t start paying us until you see results!

Reduce 10 systems+
to one
3X
Direct bookings
40+
Weekly hours saved
40
100%
Guest Data control
100%
50%
Reduced System Expenses
50%

Trusted by 14,000+ users

Explore our inspirational journey, values, and commitment to providing exceptional SaaS solutions that empower your business

"Our team has become much more cohesive since we started using this collaboration tool. The real-time chat, file sharing, and task management features."

Reviewer Image
Sidney Burns
Operations Director

"This HR management software has streamlined our entire HR process, from recruitment to employee onboarding and performance reviews by customer."

Reviewer Image
Brycen Napier
Direction Assistant

"Gathering and analyzing customer feedback used to time-consuming process, but this has streamlined everything. The real-time feedback collection  have provided us."

Reviewer Image
Halie Salisbury
Head of Technology

"This project management tool has completely transformed how we handle our projects. The ability to track tasks, collaborate in real-time, and manage resources all."

Reviewer Image
Damaris Little
Talent Manager

"We’ve been using this customer support platform for six months, and our response times have improved by 40%. The analytics dashboard provides happier, and so are we!"

Reviewer Image
Benny Bartlett
Interactive Designer

"Switching to this CRM has been a game changer for our sales team. The interface is intuitive, and the automation features have saved us countless hours."

Reviewer Image
Jaeden Reilly
Director

"Our team has become much more cohesive since we started using this collaboration tool. The real-time chat, file sharing, and task management features."

Reviewer Image
Sidney Burns
Operations Director

"This HR management software has streamlined our entire HR process, from recruitment to employee onboarding and performance reviews by customer."

Reviewer Image
Brycen Napier
Direction Assistant

"Gathering and analyzing customer feedback used to time-consuming process, but this has streamlined everything. The real-time feedback collection  have provided us."

Reviewer Image
Halie Salisbury
Head of Technology

"This project management tool has completely transformed how we handle our projects. The ability to track tasks, collaborate in real-time, and manage resources all."

Reviewer Image
Damaris Little
Talent Manager

"We’ve been using this customer support platform for six months, and our response times have improved by 40%. The analytics dashboard provides happier, and so are we!"

Reviewer Image
Benny Bartlett
Interactive Designer

"Switching to this CRM has been a game changer for our sales team. The interface is intuitive, and the automation features have saved us countless hours."

Reviewer Image
Jaeden Reilly
Director